BOLT / SCREW 7X-2562 for CAT EXCAVATOR 320 320B 320D 330D 349E

1. Order Confirmation and Tracking:

• Once you place the order on our website and make payment for it, you would receive an order confirmation email immediately. 

• Will usually ship within 3 business days of receiving cleared payment. Once shipped out, an email will be sent to you with tracking number. Please allow additional 3-7 days for delivery. 

• Eligible free shipping items: The item shows ‘Free Shipping’ after clicking the ‘Get Rates’ button on the product detail page is eligible for our free-shipping policy. Please note: The free shipping products are only valid for orders shipped within the United States. 

• Contact us by email: salesusa@partequiposexpress.com & salesusa@partsequipmentsolutions.com 

Note: If you don’t receive any emails, please contact us. Please confirm your email address left for order is right. You can also visit ‘My Account’ to view the state of the order. 

2. Shipping Guide

• Handing Time 
  Will usually ship within 3 business days of receiving cleared payment.. 

• Delivery Time: Expedited Shipping(FedEx/DHL/USPS/UPS):To USA 2-6 Workdays ,To other countries 3-8 Workdays. 
  This is normal condition , but sometimes int’l delivery is highly depended on the courier company and local customs/duties. 

• Shipping address 
  Please make sure to provide us with correct, precise , and detailed shipping Address. 
  Please leave us your correct phone number, that the carrier can contact you smoothly for delivery. 

3. Freight (Shipping Charges)
   The freight is calcualted by weight and country. Different products and address will of different freight. You can check at the cart page.
4. Taxes
   Import duties, tax and charges are not included in the price listed or freight. These charges are buyer’s responsibility.
5. Track your order:
   You will receive an email with your carrier and tracking number. With this tracking number you can track the progress for your purchase. You can track your shipments by clicking on these links below:

• DHL : www.dhl.com/en.html 

• Fedex: www.fedex.com 

• UPS: www.ups.com 

• USPS: www.usps.com